ILA Quality Standards

Independent Livings facilitate a group of adults living together as a family. The Independent Living Association (ILA) of Fresno County aims to support operators who provide high quality housing for the people in Fresno County. Each home is as individual as the people who live in them.

ILA members must adhere to all of the ILA Quality Standards outlined below.

  • Clean, safe and well-maintained housing

  • A clear statement of policies is made available to tenants and clearly explained prior to signing the rental agreement

  • A clear process for handling tenant complaints and opportunities for tenants to positively influence their environment and remove unhealthy influences

  • An environment that respects the privacy of the tenants

  • An environment free of any type of abuse or discrimination that requires all tenants to be treated with dignity, consideration and respect at all times

  • Concerned and competent operators and house managers

  • Clearly outlined amenities are consistently and fairly made available to all tenants

  • A tenant focused living environment