Apply for Membership

The Independent Living Association (ILA) supports and promotes high quality Independent Livings in Santa Clara County. By joining the ILA, members receive a variety of benefits, including marketing tools and resources, professional development opportunities, and affiliation with a trusted county-wide association. ILA members (operators), their staff and associates may take advantage of ILA activities.

To gain membership, ILA members are expected to adhere to the following requirements:
I. ILA membership application must be completed.
II. Members must agree to adhere to the ILA Quality Standards and Indicators.

III. Member home(s) must pass annual home visits (one announced and one unannounced) conducted by the ILA’s Peer Review Team to ensure adherence to ILA Quality Standards.

IV. Additional ILA requirements:
1. Members agree to complete ILA member satisfaction surveys.
2. Members agree to respond to ILA requests and inquiries in a timely manner.
3. Members will notify the ILA of any necessary changes to the directory listing as needed and respond to verification inquiries within 30 days.
4. Members will notify the ILA of any changes in operations, licensing status, addresses, and/or telephone numbers within 30 days.
5. Members will bring their additional homes operated as independent livings into ILA membership within one year of initial membership date or the date of home acquisition (if after initial membership date).
6. Members will promptly respond to any and all complaints forwarded by the ILA and make a good faith effort to resolve all such complaints. Eliminate the underlying cause of any patterns of customer complaints that the ILA may call to the member's attention.
7. Members will refrain from using the name or logo not specifically authorized in writing by the ILA.
8. Members will comply with all applicable laws (federal, state, local) that pertain to their Independent Living home.

Violation of ILA Membership Requirements will be evaluated by ILA Leadership and may be grounds for termination of ILA Membership and removal from the ILA Directory.

ILA Membership is voluntary. By signing below I confirm that I have read, understood, and will comply with all of the terms set forth by the Independent Living Association for the purpose of gaining and maintaining membership.

By signing this application, the undersigned applicant certifies and represents to the ILA all of the following:
1. That all of the information contained in this application is true and complete. Applicant acknowledges that any false or misleading statement made by the applicant or applicant’s representatives or staff in connection with this ILA membership application or with the application to have an independent living home approved by the ILA, will be grounds for denial and/or revocation of ILA membership and the removal of the applicant’s independent living homes from the ILA approved list; and

2. Applicant, their staff and associates will comply with all applicable federal, state and local laws with respect to the operation, maintenance and renting of each of the below-described independent livings (including, but not limited to, compliance with all Fair Housing laws, state and local building codes, health laws and employment laws). Applicant acknowledges and agrees that a violation of applicable law by applicant or his/her/its staff can be grounds for denial and/or revocation of ILA membership and the listing of applicant’s independent livings from ILA approved listing;

3. Applicant, their staff and associates have not been found to be in violation by the California Dept. of Social Services' Community Care Licensing Division, and are not the subject of a pending investigation by the state or local enforcement agencies in connection with the operation of any Independent Living which they own or manage. Applicant acknowledges and agrees that a violation of applicable law by applicant, their staff and associates can be grounds for denial and/or revocation of ILA membership and the listing of applicant’s independent living homes from ILA approved listing;

4. Applicant, their staff and associates understand the limitations of operating as an independent living and acknowledge and affirm that they do not provide care or supervision that would require licensing. Applicant certifies that applicant, their staff and associates do not represent independent living as providing care and supervision, including:
i. Do not assist tenants with dressing, grooming, bathing or hygiene.
ii. Do not assist tenants with medications, including storing medications where the residents do not have access to them on their own.
iii. Do not make arrangements for medical or dental care.
iv. Do not maintain house rules for the protection of the tenants (house rules can be used to establish general guidelines for management of the house, cleanliness, etc.)
v. Do not supervise tenants’ schedules and/or activities.
vi. Do not maintain or supervise tenants’ cash resources or property.
vii. Do not monitor food intake or special diets of tenants.

5. Applicant, their staff and associates acknowledge and agree that membership in the ILA, and the listing of any of the undersigned’s independent livings is a privilege and at the sole discretion and decision of the ILA.

6. Applicant, their staff and associates acknowledge and agree to adhere to ILA Membership Requirements and ILA Quality Standards.